Looking to simplify managing of your account and eliminate mail clutter? Enroll in auto-pay & paperless billing options today.
...and save when you make the switch! We're offering a one-time $5.00 energy credit to your account when you sign up for auto-pay or paperless billing* (must be paperless statement only). Earn up to a $10 energy credit by enrolling in both programs.
Enrolling in one (or both) of the programs is easy. Start the process by choosing the option that is most convenient for you:
contact us by phone or stopping by our offices
Auto-pay or Pay by draft
There are two ways to set your balance to be paid automatically by credit card or checking account:
Auto-Pay - Auto-pay is set up and controlled by you! Log on via our bill pay portal or use our app to set a specific date during the month for your balance to be paid. Please note that late fees will apply if you select a date after the monthly due date.
Pay by Draft - Sign up online or in our offices! The 'Pay by draft' option automatically deducts your balance on the due date. Say goodbye to late fees!
No need to worry about setting time aside each month to make a payment. You receive billing statements each month. Confirmation that you’re enrolled in the program will be shown at the bottom stub portion of your bill.
Paperless billing (e-billing)
Paperless billing (also called e-billing) is a great way to reduce mail clutter and eliminate paper waste.
You’ll also receive your bill notification as soon as the bill is generated. Get bills quick without risk of being lost in the mail shuffle! The electronic copy of your bill will look the same as your printed version with all of the same information.
Upon enrolling in paperless billing, you will receive an email notification each month when bills are generated.
You can still pay using any existing payment options. That includes online or in-office payments. You don’t need a printed copy of the bill to pay in-office. The electronic copy of your bill also provides a convenient means of organizing your statements for record-keeping.
*Energy credit is for new sign-ups only. To receive energy credit for paperless billing, member must enroll in 'ebilling only' option (those receiving both print and ebill options are not eligible).