New office hours begin in September (7:30 AM - 4:00 PM)
Beginning in September, the co-op will shift its office hours to 7:30 a.m. until 4:00 p.m., Monday through Friday for both Kenton and Marion offices.
The updated hours of operation will help align our office hours with the times members choose to call or stop by to conduct business with us. A recent study of office traffic and transactions showed early mornings and mid-day hours to be the busiest times of the day.
By opening our doors earlier and increasing coverage over lunch hours, we’re able to enhance our response and availability to members when office traffic is heaviest. This change will also allow the office hours to coincide with the Operations department’s working hours.
While our office hours may be changing, you can still expect the same level of great service from our member service personnel.
We look forward to continuing to serve you from our Kenton and Marion offices and hope you’ll experience the benefit of these new office hours.